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If you are reading this article, congratulations! It means that many customers are writing to you and you need to know how to respond to messages on Instagram easily and efficiently to increase sales. Our goal must be to make customer service methods more effective. That is a task to which we have to pay close attention so that each message has a positive impact and translates into more sales and loyalty . Now, is there a way to manage all those messages efficiently? Obviously yes! To delve into this, we will show you how to respond to messages on Instagram without dying trying.
The immediate solution is in the same social network Since its launch as Instagram Business in , a true business community has emerged on this social network with more than million business accounts that do not go unnoticed by the CU Leads of users who, at least, follow an account. of business. Like other popular social networks, Instagram continues to constantly evolve and since it allows options for businesses, it continues to provide you with tools that help you manage processes. Quick responses and message markers are two of the solutions that Instagram offers to answer each question that comes to the DM, thus allowing you to automate communications.
This program works through the identification of keywords and allows you to collect data such as your client's basic information and provide simple answers to issues such as address, work hours, catalog request, etc. These are the steps to configure this quick replies feature on Instagram: Enter your user's configuration thread. Click on the “Shortcut” option. Assign a keyword or number for the message you want. Write the answer you will provide. When you enter the keyword or number, a dialogue icon highlighted in blue will appear in the typing bar. If you press it you will insert the answer that you had previously written.
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