To more than of the same period in
, and the total bookings of global OTA platforms increased by more than % year-on-year. However, on the outbound travel guide platform - Xiaohongshu, Ctrip's outbound travel services are not as good as those in China due to complicated overseas conditions. (Source: Xiaohongshu) There are many problems with overseas travel - when you arrive at your destination, you can't find someone to drop you off or pick you up from the airport; the hotel you booked disappeared during the trip, and there are many mistakes in the subsequent processing... There is also the farce that is most likely to happen - the platform promised free cancellation withinthe specified time, but when the customer said he wanted to cancel, the platform said the hotel did not agree and would deduct the fee; when he called the hotel again, the hotel said it could be canceled free of charge. However, the platform Hong Kong Phone Number is responsible for the refund; after the platform learned about the communication between the customer and the hotel, it "relented" and could refund half, and the other half had to be given to the agent; after hours of tossing, the hotel was not available, so it gave to the agent. Even though it is stronger than Ctrip, it cannot handle unexpected situations overseas. In fact, Ctrip is already the best domestic OTA platform
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overseas, with diverse and low-price products. (Source of overseas hotel price comparison chart of each APP: Minsheng Securities Research Institute) From a profit perspective, overseas is certainly a blue ocean and worthy of all OTA platforms’ efforts. But if there is no good connection between personnel and hotels in all aspects, consumers will have to flee the platform. After all, there are also apps such as booking, Agoda, and Airbnb overseas. When my friend booked a hotel in Sydney, he downloaded apps and finally chose the cheaper Agoda. At this stage, outbound travel is really not as popular as domestic travel. Various departments in the country are spending a lot of money to "market" their own scenic spots. There is still a lot of gold to be mined in this million square kilometers of land. One of the most typical examples is that Shenyang, Liaoning, Changsha, Hunan, Xi'an, Shaanxi, and
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